One big fear during COVID-19 has been associated with the use of ATMs. To ensure that the entire process of withdrawing cash from ATMs is completed without touching the machine or the screen is looking possible now. Boncytech in partnership with its OEM, an end-to-end cash and digital payment solutions & automation technology company has successfully developed & tested ‘Touchless’ ATM solution in light of COVID-19.

ATM cardholders can now withdraw cash from an ATM by scanning a QR code on the machine’s screen without having to touch the surface. Boncytech is currently providing demo of this solution to the interested banks.

This contactless solution by Boncytech enables a bank customer to perform all the steps required to withdraw cash from an ATM using the mobile application itself. The customer simply has to scan the QR code displayed on the ATM screen and follow the directions on their respective bank’s mobile application.
This includes entering the amount and mPIN required to dispense the cash from the ATM machine. The QR code feature makes cash withdrawals quicker and more secure, and negates the chances of compromising the ATM Pin or card skimming.

How it works

Step 1: Open the Bank mobile application on your smartphone and select QR Cash Withdrawal
Step 2: Enter the amount you wish to withdraw on your Banks Mobile app.
Step 3: Scan the QR code on the ATM screen
Step 4: Confirm the amount by clicking on ‘proceed’ in the app
Step 5: Enter the mPin no. to authenticate the transaction
Step 6: Collect the Cash & Receipt

Boncytech currently have ATMs installed, maintained and managed a network of approximately 250+ ATMs currently in the country with about 6 Banks and also provides customized solutions to leading banks. During the lockdown period, Boncytech with its partner banks has been providing critical services like sustenance of ATM operations, cash replenishment services and various back-end operations which enable digital & merchant solutions.