Overview
Boncy Technical Nigeria Limited (BTNL) is an indigenous company registered for business trading in Nigeria by the Corporate Affairs Commission (CAC) in 2009 and later incorporated in 2012, offering support, maintenance, installation, training and repair solutions on Wincor Nixdorf, NCR, Diebold and Hyosung Automated Teller Machine (ATM).
We at Boncytech are an industry leader in providing ATM support, maintenance, consulting, general services and value engineering expertise to our esteemed clients. With the years of experience of the team leaders in Boncytech, we are poised to effectively support your project needs. Our continuous quest for growth is centered around “a better today than yesterday” principle which is applied in our quality of products & services. We continuously review market dynamics and translate opportunities into viable service deliveries.
Boncytech’s proven record of accomplishments in the industry is hinged on providing exceptional quality, innovative and professional services in line with standard practices in the management and support of assigned responsibilities which has held us in good stead. Customers’ Return on Investment and our commitment to proactive support are key factors behind our successful and continued relationships with customers.
We provide 2nd and 3rd level support services and engage our staff in rigorous trainings and retraining to meet the ever-challenging industry demand. The Engineering department constitutes more than 60% of the entire work force with total staff strength of Sixty Engineers (60) spread across the geographical zone.
At Boncytech, we believe integrity and accountability are the hallmarks of success in business and that we do not compromise.

Our Mission
To become Africa’s leading ATM Solution Provider hinged at maximizing customer values

Our Vision
Our Vision is to be recognized for an unparalleled customer service and become the primary source for OEM’s quality ATM deployments and refurbishment, mission-critical equipment used in the banking and financial service industries
To accomplish this, we identified and embraced three operating principles, these principles guide our actions in every customer contact and transactions
1. Quality: Product and Service reliability is our core service proposition, We maintain a zero tolerance for service failures. We offer an industry leading warranty on our part deliveries.
2. Customer support: We adopt the objectives of our customer and dedicate our efforts to achieve these goals. To sustain our relationship, we strive to understand our customer’s longer-range operational objectives and adapt our service accordingly.
3. Value-added service: Exceeding our customer expectation by providing services well beyond the norm for the industry is our performance expectation.

Core Values
1. Innovation: We believe creative and radical thinking brings exceptional services. Our cutting-edge support structure-based services and products improve the bottom-line of our customers.
2. Customer focus: Customers’ Return on Investment (ROI) and our commitment to proactive support are key factors behind our successful and continued relationships with customers.
3. Continuous Growth and improvement: A better today than yesterday” principle is applied in our quality of products & services. We continuously review market dynamics and translate opportunities into viable products and solutions.
4. Delivery Excellence: We deliver the highest level of excellence in services and products offerings through diligent benchmarking.
5. Integrity: We believe integrity and accountability are the hallmarks of our success journey